AUDIT AND DESIGN PROPOSAL FOR ID VERIFICATION FLOW

UX DESIGN

Year

2022

 

Client

One Span

Role

Sr UX Designer

 

Scope

UX Design
Strategy

Mission

The most challenging part of this redesign was that it’s a white-label application that OneSpan offers to banks, so colors, graphic elements and text can be customizable.

As well as features and flows which can be enable or not.

So the experience would be different for a bank who would only offer Push notification authentication to their users, versus a bank who would have scanning QR code as an authentication method.