AUDIT AND DESIGN PROPOSAL FOR ID VERIFICATION FLOW
Sr UX Designer
The most challenging part of this redesign was that it’s a white-label application that OneSpan offers to banks, so colors, graphic elements and text can be customizable.
As well as features and flows which can be enable or not.
So the experience would be different for a bank who would only offer Push notification authentication to their users, versus a bank who would have scanning QR code as an authentication method.